The best way to see Zagreb is with your own private guide – whether you are here on a business trip or a family holiday. It doesn’t matter if you have one or two hours, or two days to spend, we can organise a sightseeing tour that suits you when it suits you.

focus on individual needs = high quality service

If you know the sights you would like to see we’ll ensure you get the best possible view and access to them. If you’d like suggestions – we’re here to help you choose.

Remember – it’s your trip. Your guide will collect you from your hotel or arrange a meeting in a place of your choosing at any time you find most suitable, and travel at your pace.

Meet Your Guides
Jelena Popović

has, after years of working and studying abroad, decided to become a licensed local guide (Zagreb & Zagreb County) and present her home – turf with the same passion and wholeheartedness she had while guiding overseas. She is well – informed on matters of cultural events, nightlife and music scene so you’ll always have  up-to-date information on how & where to see a good exhibition, enjoy a good concert or party the night away.

Experience:
Jelena lived in various countries around Europe (including: U.K., Ireland, Spain) since 1996 and worked as a Tour Leader / Resort Representative / Guide for U.K. and Croatian tour operators in Europe and North Africa. She’s a qualified E.F.L. Teacher (RELSA T.E.F.L. Certificate; Ireland ) and holds a BA in Tourism. She wouldn’t go hungry or thirsty in any Spanish speaking environment and can utter a few words in German (but only if it’ll save her life).

Martina Cernogoraz

has been a fully licensed local guide (Zagreb & Zagreb County) since 2001. Her knowledge of Zagreb is outstanding and her enthusiasm for the city tours is inspiring. If you are looking for the best places to have a cup of proper coffee, drink a glass of fine wine or sweeten your visit with tasty Croatian desserts, Martina will point you in the right direction.

Experience:
Her long experience within the tourism & travel industry is not limited solely to the city tours – she worked as a Tour leader / Resort Representative / Guide in Europe, Mediterranean and North Africa for some of the largest Croatian tour operators. Also, she guided incoming tours around Croatia. She is completely fluent in English, French, Italian and can get by quite well in German. 

Zagreb Walks

The following walks are our tailor – made city tours. If you require a different city tour we are happy to organise it in accordance with your preferences, group size, time and additional services required.

City tours - to be booked in advance

Historical and Cultural Zagreb – more than an ordinary walking tour

Approx time: 3h

Let us take you on this personalized walking tour of Zagreb including the most important cultural and historical monuments of the city. We’ve also thrown in a few little surprises (added value) to our tour to make your city visit more memorable and give you value for money.

 Highlights:

Trg B. Jelačića (Governor Jelačić Square), or simply The Square, the main square in Zagreb. Upper town – Gradec and Kaptol, two medieval settlements that the city of Zagreb grew from and has some of the most important landmarks of the city: The Cathedral (Katedrala Marijinog Uznesenja), Dolac – open market, Tkalčićeva street (Tkalča to locals), Stone Gate, St. Mark’s Church (Crkva Sv. Marka) and more. We’ll enjoy a short ride on a funicular to Ilica Street. A well deserved break over a cup of coffee / tea is part of our tour to give you time to relax and find out more about Zagreb and Croatia. And to make this tour more enjoyable we’ll take you for a museum* visit. Which one?! Well, that’s our little surprise and you’ll just have to join us to see what we have prepared for you.

 Languages:

English, French, Italian, Croatian (please state at the time of booking)

 Price per person:

220KN (2-4 in a group)/ 190KN (5-10 in a group)/ 145 KN (10+ in a group)

 Price includes:

a guide, ticket for a museum, tickets for public transport if used, coffee / tea

 Meeting point:

Hotel lobby of our clients or a meeting point in the city centre (easily located).

*Please note: Museum visits are NOT possible on Mondays (whole day), Saturdays & Sundays afternoon or public holidays. However, we will ensure that our tours include a surprise of equal value and interest.

ZAGREB UNCORKED (NEW tour!)

Walk with us through history and culture, get to know the lifestyle of Croatian capital and visit one of the best Zagreb’s wine bars for an enjoyable wine tasting experience. Our wine tasting uncorks smells and tastes of Croatian continental wines produced by boutique, but prize winning wineries (rarely sold in shops), accompanied by an introduction to the wines our sommeliers chose for you. Authentic, finger- licking traditional specialities (appetizer) are included too.

 Highlights:

Trg B. Jelačića (Governor Jelačić Square), or simply The Square, the main square in Zagreb. Upper town – Gradec and Kaptol, two medieval settlements that the city of Zagreb grew from and has some of the most important landmarks of the city: The Cathedral (Katedrala Marijinog Uznesenja), Dolac – open market, Tkalčićeva street (Tkalča to locals), Stone Gate, St. Mark’s Church (Crkva Sv. Marka) and more. We will finish our walk with a delightful wine tasting experience- uncorking smells and tastes of continental Croatia.

 Languages:

English, French, Italian, Croatian (please state at the time of booking)

 Price per person:

340KN (for 2) / 320 KN (3-4 in a group) / 290 KN (5-10) / for groups +10 people please contact us

 Price includes:

guided city tour, a glass of fine welcome drink, continental wines- boutique producers, authentic Croatian appetizers, expert presentation, enjoyable atmosphere

 Meeting point:

Lobby of your hotel or a meeting point in the city centre (easily located).

*Please note: Museum visits are NOT possible on Mondays (whole day), Saturdays & Sundays afternoon or public holidays. However, we will ensure that our tours include a surprise of equal value and interest.

The “Green heart of Zagreb” – feel the green pulse of the city

Approx time: 3h

This walking tour presents the area popularly known as the “Green horseshoe”- planned and built at the end of 19th/ beginning of the 20th Century as part of the Lower Town of Zagreb. Our walking tour includes visit to the Botanical Gardens and two interesting museums housed in the imposing buildings of the Lower Town. We’ll also have a short break over a cup of coffee/ tea in a cozy café so you will have time to relax and find out more about the city of Zagreb and Croatia.

 Highlights:

Trg B. Jelačića (Governor Jelačić Square), or simply The Square, the main square in Zagreb; Zrinjevac – three interconnected parks popularly referred to by one collective name; Botanical Gardens; HNK (Croatian National Theatre); Ilica Street. To make this tour more enjoyable we’ll take you to 2 (two) museums*. Which ones?! Well, that’s our little surprise and you’ll just have to join us to see what we have prepared for you.

 Languages:

English, French, Italian, Croatian (please state at the time of booking)

 Price per person:

220KN (2-4 in a group)/ 190KN (5-10 in a group)/ 145 KN (10+ in a group)

 Price includes:

a guide, ticket for a museum, tickets for public transport if used, coffee / tea

 Meeting point:

Hotel lobby of our clients or a meeting point in the city centre (easily located).

All our tours exclude:

Bad tempered, no-sense of humor, it’s-just-another-tour local guides.

For enquiries about our city tours that must be booked in advance please use web site contact form or call us.

Additional services:

You are thinking of visiting Zagreb and would like to know exactly what goes on in the city besides major events listed in our Top 5 events & festivals: concerts, night clubs, bars, etc.? Feel free to contact us and we’ll send you a full list of what goes on where in Zagreb. And if you want to make a booking or purchase tickets but are not able to do that online we are happy to help.

Bookings by agencies:

The above stated prices are for individual bookings only. As we are always interested in working with new agencies, as well as new markets we are looking forward to hearing from you. Please contact us for details and terms of service.

Meet Zagreb

Zagreb is a pocket – sized metropolis, culturally close to central European capitals like Vienna or Prague but with more than a dash of Mediterranean / Balkan atmosphere. The air of a – yet – to – be discovered treasure and the opportunity to enjoy your time away from places overrun by tourists, wandering from tourist trap to tourist trap, is an attraction in itself.

Top 5 sights

Trg bana Josipa Jelačića (Governor Jelačić Square), or simply The Square, is the main square in Zagreb and a meeting point for locals, as well as tourists.

Gradec (Upper Town, also referred to as Grič) is one of two medieval settlements that Zagreb grew from. Many historical sights, political institutions and museums found their home here in some of the grand old palaces. St. Mark’s Church (Crkva Sv. Marka) dominates the central square on Gradec – Trg Sv. Marka (St. Mark’s Square) and is one of Zagreb’s symbols. Its ceramic tiled roof depicting Zagreb and the Kingdom of Croatia coats of arms is found on most postcards. Kamenita vrata (Stone Gate) was one of the four original entries into this walled town of the feudal period; all wooden elements in the gate were destroyed by the fire in 1731, apart from one painting of holy Mary and baby Jesus. This picture is the central part of the Stone gate shrine today.

Trg Petra Preradovića (Petra Preradovića Square) is known as Cvjetni trg (The Flower Square) as the flower stalls have been here since 19th century. Except colourful flowers, Cvjetni trg boasts a lively pedestrian area and a “bar zone”.

Kaptol is marked by an impressive neo-gothic building – the Cathedral (Katedrala Marijinog Uznesenja), and Dolac market, a buzzing open food market known as “the belly of Zagreb”. Tkalčićeva ulica (Tkalčićeva street) is a long pedestrian street where a number of cafés and bars offer a great place to sit, sip your drink and generally revel in Croatian favourite pastime “activities” – drinking coffee, people-watching and gossiping.

Lower Town is characterised by the Green horseshoe, a series of eight interconnected garden squares or seven squares and a botanical garden, that give the U shape to the Lower Town and represent a strong feature of Zagreb’s urban identity. Some truly remarkable historicist palaces are positioned around it and some of the Zagreb’s museums and cultural institutions are housed in them: Archaeological Museum, Croatian Academy of Sciences and Arts, Art Pavilion, and many more. On the western side of the Green horseshoe – Croatian National Theatre (Hrvatsko Narodno Kazalište – HNK), a beautiful neo-gothic building erected in 1895, draws oohs and aaahs from visitors and locals alike.

Top 5 Museums & Galleries

Archaeological Museum (Arheološki muzej) displays approximately 460,000 items with some exceptional finds of which the Zagreb Mummy in linen bands with the world’s longest extant Etruscan text is a real gem.

Croatian Naive Art Museum (Hrvatski muzej naivne umjetnosti) is the first museum in the world dedicated solely to the naive art (a distinct style of the 20th century art).

Klovićevi dvori Gallery (Galerija Klovićevi dvori) organises exceptional exhibitions of world famous international, as well as outstanding Croatian artists.

Museum for Arts and Crafts (Muzej za umjetnost i obrt – MUO) is a home to a huge permanent collection of furniture, textiles, artistic production and the history of material culture in Croatia. Also, features temporary exhibitions throughout the whole year and various music or theatre events are staged here.

Zagreb City Museum (Muzej grada Zagreba) with over 4500 items tells the tale of the city through centuries. The museum is entertaining and educational at the same time with its city models and interactive displays.

Top 5 green time-outs

Maksimir is more than just a park as it spreads on over 18 hectares of land and is home to the Zagreb Zoo.

Mirogoj is a burial ground (of many famous Croats), but also a leafy, green park and an open art gallery enclosed by red-brick walls with cupolas and arcades (designed by a well-known architect Herman Bolle).

Medvednica is an unmistakable backdrop to the city skyline in the north and a favourite weekend gateway for the inhabitants any time of the year. In winter, one can do a bit of skiing as there are ski slopes on the northern side (total slope length about 4500 meters).

The Botanical Garden, a part of the Green horseshoe in the Lower Town, is a tranquil place with many rare trees and plants perfect for a short break and a breath of fresh air.

Zrinjevac is one of the eight parks on the Green horseshoe, between Governor Jelačić Square and the main train station, a leafy place to sit, relax and enjoy promenade concerts on Saturday mornings.

Top 5 festivals & events

Nightlife and entertainment are getting more vibrant & colourful as the years go by and the 1990s, when the club scene was as good as dead, recedes from Zagreb’s memories. There is something to suit every taste: from eclectic clubs nights & events organised by students to swanky lounge bars, a few small jazz bars presenting domestic bands to couple of big concert venues hosting musicians of international fame.

June 01.-30.
Strossmartre – Summer on the Stross

Zagreb’s inhabitants and visitors can enjoy various art performances, live concerts, classical movies and more for free on Strossmayerovo šetalište (next to the Lotršćak Tower) on Gradec.

May / June 25.-06.
Contemporary Dance Week (Tjedan suvremenog plesa)

One of the most important and largest dance festivals in the region that promotes modern dance forms will celebrate its 26th birthday in 2009.

June
Eurokaz – International Festival of New Theatre
(Festival novog kazališta)

As a festival not limited by genre it encompasses theatre, dance, performance and other related art forms.

July 01.-31.
Zagreb Summer Evenings
(Zagrebačke ljetne večeri)

A music festival inviting high-quality musicians from Croatia and abroad who present various genres from classical music, jazz, Portuguese fado to new flamenco.

November 02.-11.
Martinje
(St. Martin’s Wine festival)

Celebrate winegrovers and their patron saint St. Martin of Tours by sampling various Croatian wines.

Terms & Conditions

Terms and Conditions:

  • To reserve your city tour a firm order is necessary and a confirmation of the booking by phone or e-mail at least 48h before the commencement of the chosen tour.
  • In case of requesting a tailor- made tour (according to your preferences), a deposit of 20% is required at the time of the booking as otherwise we will not be able to confirm the services you require.
  • Supplementary hours are charged pro rata after a quarter-hour grace period, i.e. if you purchase a three-hour tour and extend the tour by one hour, there is a supplement of quarter of the original price.
  • Prices include taxes and the services described and agreed upon for the particular visit.
  • On certain city tours public transport is used and all tickets will be included in the tour price.
  • Other forms of transport are provided by insured professional companies who are licensed to perform tourist transport and carry all liabilities. Surf@ acts only as an intermediary between these companies and the customer.
  • Guiding services are provided legally through Surf@ small business
  • Booking at a short notice is possible if we are available.

Client Cancellation and refund:

  • Without confirmation of the booking by phone or e-mail at least 48h before the commencement of your chosen city tour – we will consider the booking void;
  • 20% deposit for tailor – made tours is non – refundable and covers city tour planning, administration fees and bank charges;
  • up to 48h before – 50% of the service price;
  • up to 12h before – 80% of the service price;
  • on the day – no refund.

Our Cancellation:

  • Surf@ team will try strongly not to cancel your sightseeing tour for any reason. Before we cancel the tour we will try to find an appropriate alternative (date/ guide) and the client will be notified in advance. If the client does not agree with the alternative, we will fully refund the tour price and such refund shall constitute full settlement to our clients.
  • In the event that we must cancel a particular sightseeing tour for any reason, and can not agree or find an alternative, we will fully refund the tour price and such refund shall constitute full settlement to our clients. Surf@ is not responsible for any additional expenses that may be incurred by a client due to a cancelled tour, e.g. purchase of more expensive tours, delays, additional lodging…
  • Surf@ is not responsible for cancellation of a service offered by a third-party provider (museum, theatre, etc… ).

Our liability:

  • We shall be liable for any loss, damage or injury, accident, delay or irregularity suffered by any customer only to the extent that we are ourselves liable under Croatian Law for negligence or breach of the conditions of the contract and are subject exclusively to Croatian Law and jurisdiction.
  • All legitimate complaints are to be submitted within 10 days after the provided service.
  • We will answer all valid complaints within 15 days after the receipt.
About Us / Contact

Surf@ small business for IT & Tourist services was established in 2007 and is owned by J. Popovic.

Cvjetna cesta 3, 10000 Zagreb, Croatia

Tel: +385 (0)911698586 / +385 (0)911698585

 Contact Form:

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